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Terms Of Use

Website Terms and Conditions

We welcome you to K.A. ZAZOPOULOS S.A.‘s (henceforth referred as “the Company”) website. Before accessing or using the Company’s website, please read carefully the following Terms and Conditions. Your accessing the Company’s website, and all material found on the website is subject to these Terms and Conditions. If you choose to visit or make use of our website, it is presumed that you have read, that you understand and that you fully agree to the Terms and Conditions of Use of this Website.

Field of use of the Website

The Company’s website and its contents are compliant with the Greek law. The laws of other countries may differ. Any offer of a product or service, through this Site, in any countries where this is prohibited, is considered as void. The Company reserves the right to limit the provision of goods or services to any person, geographic area or jurisdiction and / or to limit the quantities of any products or services provided.


The entire content of this Website is protected by copyright law provisions and is exclusive property of the Company or third parties. The contents of this Website may not be copied, except for non-commercial personal use, with all rights reserved for the Company, and therefore cannot be recopied, reproduced or otherwise redistributed. Except if expressly provided above, you may not copy, display, download through the Internet, distribute, modify, reproduce, republish or retransmit all or part of any information, text or documents on this Website, on any electronic medium or in copies or to produce work based on images, text or documents on our website, without the expressed written consent of the Company. Nothing contained in this Website will be considered as granting any license or right with respect to any intellectual or industrial property rights, patent, trademark or logo of the company or third parties.


All trademarks and product names, displayed on the website of the Company, whether or not appearing in large print or with a trademark symbol, are trademarks of the Company or third parties, unless otherwise specified. The use and / or tampering of these labels is expressly prohibited and constitutes a violation of the legislation on Intellectual and Industrial Property on Signs, on unfair competition etc. We inform you that our Company intends to actively and vigorously protect all copyrights.

Security of Personal Information

Our Company respects the privacy of users of the Website. Please refer to the Privacy Policy which can be found on the Company's Website, which explains, among other things, the purpose of use, of personal data collected, and lists the rights and obligations of users of the Site.

 Non-Confidential Information

With the exception of any applicable terms and conditions set forth in the Privacy Policy, any communication or other material that you send us online or send to the Company website by electronic mail (e-mail) or by other means, such as questions, comments, recommendations and the like, our Company will perceive and will treat as non-confidential and will have no obligation as to such information. Our Company is free to use any ideas, concepts, know-how or techniques contained in such communication for any purpose, including but not limited to promotional offers online.

Third Party Websites and Links

This Website may contain links or references to other websites owned by third parties, control of which does not belong to our Company. Similarly, access to the Website can be reached via links that you find on websites of third parties, which are beyond the control of our Company. Our Company does not guarantee or give any promise for the accuracy, currency or completeness of the information contained on these sites and assumes no responsibility for any damage or loss that may be caused by the content or the information contained therein. Any reference to a third party website via a link located on our company website, in no way means that our Company recommends or approves the contents or websites of third parties.

Exclusion of Liability

The Company will make every effort, to the extent feasible, to include as much as possible accurate and reliable information in the website, however, does not guarantee, nor promise accuracy, currency or completeness of the Website, at any time. The user assumes all risks that may arise from accessing or using the Website. The Company does not give any express or implied warranties, of the suitability of the objects of marketing for a particular purpose. In addition, the Company accepts no liability in the event of unavailability of products posted on the Website. Neither the Company, nor any party involved in creating, planning or the disposal of this Website is liable for any User damage, including without limitation, any direct, indirect, incidental, consequential, or other damage, arising from any  access, use or inability to use this Website, or any damage caused by even the slightest negligence of any employee or any error or omission in the content, unless it is proved that the failure is due to the fault of the administration  the Company itself with intent to cause damage to a specific user. The exclusion of liability includes causing any damage by any virus transmitted to the user's electronic equipment.


The User agrees to indemnify, defend and keep intact the Company, its employees, its executives, its agents, suppliers and third party partners from and against all losses, costs, including a fair compensation for legal advisors, and damages, arising from any breach of these Terms and Conditions of the Website by the user. It is expressly stated that in the case of defamation of the Company, by any means, electronic (eg posting on blogs) or otherwise, the Company will take all legal actions necessary against those responsible in order to defend the interests and restore the commercial reputation of the Company.

Product Description

Our Company strives to offer as much as possible exact and detailed descriptions of the essential characteristics of the products offered for sale through the Website. If, for any reason, you are not covered by the stated description of a product, please contact us to answer any of your questions and assist you in the best possible way. The Company reserves the right to modify the specification of the products without prior notice. Any such change will be effective from the appearance of the website of the Company.
Pricing. The prices of all products sold on the Website of the Company is wholesale and do not include VAT. The final cost for each order will be calculated after adding the wholesale price of each product’s packaging (if they exist) and shipment cost, the amount of which shall be conveyed to our customers after they submit their order by telephone. The price charged to the customer is the one valid at the time of ordering. The Company reserves the right to modify the prices of the products, however, any such amendment will not affect the already uploaded orders, which are accepted by the Company. The Company offers the possibility, at the time of your order, of selection of the type of document you wish to hold, retail receipt or invoice, filling the appropriate field on the Website. The transaction will be considered complete only after a written electronic confirmation is seny by the Company. Note that the Company may withdraw and not to fulfill an order, without stating the reasons, and in this case the amount that may have already be paid will be refunded.

Payment Methods

To facilitate and serve all those who wish to make product purchases through our website, the Company offers the following payment methods:
By cash. The total amount charged is paid upon delivery of the product or the receipt from our facilities Sapfous 7-9
With bank deposit. Upon checkout, the sales department will contact you which will give you the bank account you can deposit the total amount of the order

Product Warranties

The Company shall accompany the products available through the Website with the relevant manufacturers' warranties, where such guarantees exist. The Company provides no further warranty (time or otherwise), except where this is expressly provided. If a product has a defect that is covered under warranty, send the product to be repair to our Company and / or the corresponding Delegation – in this case the receipt of the product, will be at the expense of the customer. A prerequisite for accepting the return is filling in the form RMA. The company makes every effort to ensure that the repair will be completed as soon as possible. The time depends on the availability / parts and the nature of the fault.

Products Shipment

The products will be shipped to the address which is set by the individual customer when submitting the order. The shipping costs will be borne by the customers of the Company, who will be informed of the exact cost of each shipment after the submission of the final order. For orders exceeding 300 euro transport costs are borne by the company.

Risk of damage or destruction of the Products

The shipped products are covered by insurance against damage or loss during transport. That security expires once the product is delivered to the customer.

Returns / Withdrawal

To avoid any complaints we recommend checking,  upon the time of delivery, your order in order to ascertain the condition of the product sold, its packaging and state, in order to detect any obvious defects - such as incorrect product shipment, broken product, incomplete parts, etc. . Returns of products sold through our company website under the following circumstances:
In the case of an operation wise defective product(DOA), the customer is entitled to withdraw their order, an action followed by a refund or replacement of the defective product with a new one  or with another model of his choice in a corresponding value (in case of price difference communication with the company is necessary) within fourteen (14) days from the date of receipt thereof. In this case, the return costs (or a new shipment) will be borne by the Company.
In case of a dented product the customer is entitled to a withdrawal followed by a refund or replacement of the defective product with another model of his choice in a corresponding value (in case of price difference, communication with the company is necessary) provided that the product was checked upon receipt, in the presence of the carrier (note that the carrier is obliged to remain in the opening process of the products). In this case, the return costs (or a new shipment) will be borne by the Company.
In the case of incorrect shipment, resulting by misplacement by the Company or its suppliers / partners, the customer will have the right to return the product within fourteen (14) days of the receipt. The product must be in perfect condition, not used, the packaging intact and including the original content. In this case, return costs will be borne by the Company.
In these cases, the customer will be responsible for the loss or deterioration of the goods until their return to the Company. Consequently, we advise postage through a post office or using courier services (courier).
In case of an advance in any form of payment, for an order that includes products with availability status "on demand" there will be no right of withdrawal.


Minors under 18 years of age are strictly prohibited from using this Website.

Terms and Conditions generally

If any of these Terms and Conditions is deemed unlawful, invalid or unenforceable, this term will be deemed as if not written, but without affecting the validity and enforceability of the remaining terms.

The Company may at any time amend any or all Terms and Conditions contained herein and users will be deemed to have received notice and be bound by the changes since these will appear on the Company's Website. The Company reserves the right to alter or delete material of the Website at any time in its sole discretion.

Applicable Law

These Terms and Conditions and the use of this Website shall be overseen by the laws of Greece. Exclusive jurisdiction over any dispute related to this Website lies with the courts of Athens.

For orders over 300 euro

phone210 - 3737000
For Phone Orders

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