We provide authorized service for all devices that have been purchased through our company’s official distribution network in Greece.
The technical service process is simple, fast, and accessible to all our customers throughout Greece!
If your device malfunctions, you should first make sure that you have accurately followed the instructions and consulted the relevant support sections.
Should the problem persist; contact the store you purchased your device from or our company's technical support department by filling out the form below.
Please include a copy of the product’s receipt so that we can process your request immediately. The product must have been purchased – exclusively – from an authorized store in Greece.
After evaluating the technical service form, we immediately contact the sender. Once we receive the device, it is promptly registered in our system and then added to our priority queue.
Our service specialists inspect the device and identify the problem. After consulting all stakeholders involved, they repair it or propose alternative solutions when appropriate.
Once the device is confirmed to be operating as intended, it is immediately returned to the owner!
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